IF YOU ARE IN IMMEDIATE DANGER, CALL 911.
If you are looking for information on services for survivors of domestic violence, including how to locate the nearest domestic violence shelter, please contact the National Domestic Violence Hotline at 1-800-799-7233.
Please note:
You can call us to apply for legal assistance or speak with someone during business hours Monday through Friday from 9:00 a.m. – 5:00 p.m. central standard time. If you are calling to apply for help with a family law problem, please call on Tuesdays and Thursdays only during hotline hours.
Open 9am – 5pm CST M-F
FAX: 956-591-8752
Legal Resources & FAQs
If you are denied services
If you believe TRLA was wrong in denying your application for services or that the services we provided were insufficient, you have the right to make a written complaint. Your written complaint must be submitted no more than 10 days after you received your closing letter or received referral information. You should include your name, address, and phone number; the file number that appears in your closing letter; and the reason for your complaint. If you were provided a referral only and therefore do not have a file number, please include the date you spoke with a TRLA representative, the type of case for which you are requesting assistance (example: divorce, custody, etc.), the reason you were told we were unable to assist you, and the reason for your complaint.
Please email your complaint to appeal@trla.org OR mail to 'Appeal 1 c\o Edith Lee,' 1111 N. Main Ave. San Antonio, TX 78212